SACHA PRIVACY POLICY
1. Introduction
At SACHA, your privacy is our priority. We are committed to protecting your personal information and ensuring a safe online shopping experience. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit or make a purchase through our website.
By using our website, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect personal information from you when you browse, create an account, or make a purchase on our website. This includes:
• Personal details such as your name, email address, phone number, and billing/shipping address
• Payment information (processed securely through third-party payment gateways; we do not store your card details)
• Order and transaction details
• Account login information if you register with us
• Technical data such as your IP address, browser type, device information, and browsing behaviour to help us improve our services
3. How We Use Your Information
Your information allows us to provide you with the best possible shopping experience. We use it to:
• Process and fulfill your orders
• Communicate with you regarding purchases, deliveries, or customer support enquiries
• Send updates, offers, and promotions (only if you have subscribed to our mailing list)
• Improve our website, product offerings, and customer experience
• Detect and prevent fraudulent transactions and maintain website security
4. Data Protection & Security
We take your privacy seriously. All personal data is stored securely and protected against unauthorized access, alteration, disclosure, or misuse.
All online payments are processed through secure and encrypted payment gateways to ensure your payment information remains private and protected.
5. Sharing of Information
We may share your information only with trusted third-party partners who assist in operating our business, including:
• Delivery partners for shipping and logistics
• Payment processors for secure transactions
• Analytics and marketing providers to help improve our services
These partners are provided only with the information necessary to perform their services and are not permitted to use your data for any other purpose.
We do not sell, rent, or trade your personal data under any circumstances.
6. Cookies
Our website uses cookies to improve your browsing experience and personalize content. Cookies help us remember your preferences, analyze website traffic, and enhance website functionality.
You may choose to disable cookies in your browser settings; however, some parts of the website may not function properly as a result.
7. Your Rights
You have the right to:
• Access or update your personal information
• Opt out of marketing communications at any time
• Request deletion of your personal data, subject to legal or transactional obligations
To exercise these rights, please contact us at [email protected].
8. Changes to This Policy
SACHA reserves the right to update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on this page together with the latest revision date.
9. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us at:
📧 [email protected]